Privacy Policy

DATA PROTECTION NOTICE FOR CUSTOMERS

This Data Protection Notice (“Notice”) sets out the basis on which World Education Group Ventures Pte Ltd (“we,” “us,” or “our”) may collect, use, disclose, or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). It applies to personal data in our possession or under our control, including personal data in the possession of organizations that we have engaged to collect, use, disclose, or process personal data on our behalf.

1. PERSONAL DATA

Definitions

  • “Customer” refers to an individual who (a) has contacted us to inquire about our services, or (b) has entered into a contract with us for the provision of services.
  • “Personal data” means data, true or otherwise, that can be used to identify a customer, either directly or when combined with other information we hold.

Examples of Personal Data
Depending on your interaction with us, we may collect personal data such as:

  • Name
  • Email address
  • Contact number
  • Nationality

2. COLLECTION, USE, AND DISCLOSURE OF PERSONAL DATA

Collection of Personal Data
We generally collect personal data:

  • Directly from you (or your authorized representative) through forms or correspondence.
  • Where collection and usage without consent is permitted by law or necessary under relevant regulations.

Purposes for Collection and Use
We may collect and use your personal data for the following purposes:

  1. Providing our services.
  2. Verifying your identity.
  3. Handling queries, feedback, or complaints.
  4. Managing our relationship with you.
  5. Complying with legal or regulatory obligations.
  6. Sharing data with third-party service providers and agents, as needed.
  7. Any other related business purposes.

Disclosure of Personal Data
We may disclose your personal data for:

  • Fulfilling service obligations.
  • Sharing with third-party service providers and agents who perform tasks related to the above purposes.

3. LEGITIMATE INTERESTS EXCEPTION

In certain circumstances, we may collect, use, or disclose personal data based on our legitimate interests, such as:

  • Detecting and preventing fraud.
  • Preventing misuse of our services.
  • Conducting network analytics to safeguard against financial crime.
  • Protecting data on company-issued devices.

4. WITHDRAWING YOUR CONSENT

You may withdraw your consent for our collection, use, or disclosure of your personal data at any time by contacting our Data Protection Officer. We will process your request within a reasonable timeframe and inform you of how it might affect the provision of our services.

5. ACCESS TO AND CORRECTION OF PERSONAL DATA

To request access to or correction of your personal data, please reach out to our Data Protection Officer. A nominal fee may apply for access requests, and we will notify you of this fee before proceeding. We aim to respond to all requests within thirty (30) business days.

6. PROTECTION OF PERSONAL DATA

We adopt administrative, physical, and technical safeguards to protect your personal data. Measures include data minimization, restricted access controls, encryption, and regular security assessments. While absolute security cannot be guaranteed, we continually enhance our protective measures to maintain the integrity and confidentiality of your data.

7. ACCURACY OF PERSONAL DATA

We rely on you to keep your personal data accurate and up-to-date. If any information changes or is incorrect, please notify us promptly so that we can maintain accurate records.

8. RETENTION OF PERSONAL DATA

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After it is no longer needed, we will take steps to securely dispose of or anonymize the data.

9. TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

Should we need to transfer personal data outside of Singapore, we will ensure that it is protected under standards comparable to Singapore’s PDPA.

10. DATA PROTECTION OFFICER

If you have any questions or feedback regarding your personal data, or wish to make a request, please contact our Data Protection Officer:

  • Email Address: info@wegv.org

11. EFFECT OF NOTICE AND CHANGES TO NOTICE

This Notice supplements any other notices and terms that we may have provided relating to the collection, use, or disclosure of your personal data. We may amend this Notice from time to time. The date of the most recent update is listed below, and your continued use of our services constitutes your acceptance of any changes.

Last Updated: 28/01/2025